We want you to be fully satisfied with every item that you purchase from our website. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges.
The item must be returned in good condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. Used items, that come into contact with the skin are not returnable. Please see our “Return Rules and Restrictions” and “Return Exceptions” below, before returning your item.
Always contact us before initiating a return.
Return Rules and Restrictions
- Items must be returned within 30 days of delivery.
- Shipping and handling costs and other additional charges are non-refundable.
- We will not accept CODs or third party billing for returned items.
- On used items, a restocking fee of maximum 20% of the sales price can be applied.
- You can expect a refund in the same form of payment originally used for purchase within 10-15 days of us receiving your returned product.
- Electrodes and sponges.
- Head-straps and position markers.
- Any other type of accessories.
1 Year Warranty